Terms of Service

Last updated: 20-09-2025

Welcome to Alerten ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our mobile application and related services (the "App"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. Use of the App

You may use the App for lawful purposes only and in a manner consistent with these Terms.

  • You agree not to use the App to submit false reports, harass others, or engage in illegal activities.
  • We reserve the right to modify, suspend, or discontinue all or part of the App at any time.

2. User Accounts

  • Some features require an account. You are responsible for keeping your credentials secure.
  • You must provide accurate information and keep it up to date.
  • We may suspend or terminate accounts that violate these Terms.

3. User-Generated Content

By submitting alerts or other content you grant us a license to use that content as set out below.

  • You retain ownership of content you submit but grant us a worldwide, non-exclusive, royalty-free license to host, display, and distribute that content within the App.
  • You must not submit content that is unlawful, defamatory, obscene, or that infringes others' rights.
  • We reserve the right to remove, edit, or refuse any content that violates these Terms or our Content Moderation Policy.

4. Location Services & Permissions

The App may request access to your device's location to provide relevant local alerts.

  • Granting location permission is optional. You can change permissions in your device settings.
  • We will use location data only as described in our Privacy Policy.

5. Prohibited Conduct

  • Do not impersonate others, forge headers, or create accounts for the purpose of abuse.
  • Do not use the App to facilitate criminal activity or solicit personal information from others.
  • Do not attempt to reverse engineer or tamper with the App.

6. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DO NOT WARRANT THAT THE APP IS ERROR-FREE OR THAT ALL CONTENT IS ACCURATE OR COMPLETE.

Alerts are informational only and should not be relied upon as a substitute for professional advice or emergency services.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALERTEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP.

8. Termination

We may terminate or suspend your access for violations of these Terms or for other reasons at our discretion. Upon termination, your right to use the App ceases immediately.

9. Governing Law

These Terms are governed by the laws of the jurisdiction where Alerten is registered, without regard to conflict of laws principles.

10. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms here with a new "Last updated" date. Continued use after changes constitutes acceptance.

11. Contact

For questions or concerns about these Terms, please contact us at support@alerten.org.